Customer Resources

Helping customers to update their information

Frequently Asked Questions from Customers

Below we aim to answer the most frequently asked questions we receive from individuals related to our business.

VeriFacts provides data and verification services. Our job is to verify facts about businesses and customers to help financial institutions manage their serviced accounts.

VeriFacts finds and verifies information about businesses and customers. A soft credit bureau inquiry is one resource we may use to validate existing information. This inquiry does NOT affect your credit score in any way, and is not visible to anyone except you.

No. VeriFacts does not provide collection agency services. We work within the financial services industry to find and verify data related to businesses and customers.

We are easy to contact! You can call or email anytime during our normal business hours of 8am to 5pm CT for a rapid response. 

If you are a business, we may be calling you to verify information. If you are a customer and you received a call from us, it is most likely an error. 

Companies use VeriFacts to update their customer records to validate information in their files. We perform these data verification services across the financial services industry. 

VeriFacts is a legitimate company that has been serving the financial services marketplace for over 30 years. We are not a scam. We have earned many data security certifications requiring third-party auditing, including SSAE16, SOC2 Type 1, and TECH LOCK certification.