Frequently Asked Questions2023-05-24T09:36:42-05:00

Frequently Asked Questions

Who is VeriFacts?2023-04-13T08:41:45-05:00

VeriFacts is a leading location and employment verification service provider in the consumer financial services industry.

Who does VeriFacts work for?2023-04-13T08:44:00-05:00

VeriFacts is a WBENC-certified women-owned private, independent business. Our clients include private and government entities large and small across the financial services, receivables management, and revenue cycle industries.

What is VeriFacts used for?2022-06-15T12:01:39-05:00

Clients contract VeriFacts’ services to update and verify consumer records including employment, location, and contact information.

What services does VeriFacts offer?2022-06-16T12:42:05-05:00

VeriFacts specializes in location services, including verifying where someone lives or where they work. VeriFacts partners with clients to customize programs for specific needs while delivering outstanding service.

Why would VeriFacts call me?2023-04-13T08:42:05-05:00

Companies utilize VeriFacts to help them update their customer portfolios to be sure accurate and current employment and location information is available. VeriFacts performs these services for many businesses in the consumer financial services industry.

How do I contact VeriFacts?2022-06-16T12:42:22-05:00

You can either call our main number at 800-542-7434 or dial the direct number provided on your voicemail.  The direct number will connect you to your dedicated representative. Your representative will assist you to verify your contact information. You can also email us at [email protected]

What career and employment opportunities does VeriFacts offer?2023-04-13T08:42:29-05:00

VeriFacts takes pride in offering quality careers in our local area of Sterling, IL. When we have an opening, we seek self-motivated individuals with exceptional communication skills, excellent attention to detail, strong computer skills, and positive attitudes. Our team has fun and works hard with competitive compensation and incentives, team building and community outreach events, and professional development opportunities. 

Is VeriFacts a collection agency? 2023-04-13T08:42:49-05:00

No. VeriFacts is not a collection agency. VeriFacts works within the financial industry to ensure accurate consumer employment and location information.  

Are you being called by VeriFacts? 2022-06-16T12:45:06-05:00

If you are being called by VeriFacts, the purpose is to verify your information for a financial services provider with whom you have an account of some kind. This company has provided us permission to confirm your residential address or employment information.

Who uses VeriFacts?2023-04-13T08:43:15-05:00

We work with hundreds of different companies across the financial services industry to verify consumer information.

Is VeriFacts a legit company, or a scam?2022-06-16T12:46:14-05:00

VeriFact is a legitimate location and employment verification company, and is not a scam. We believe our trustworthiness comes from our strong focus on compliance, demonstrated by our certifications which include SSAE16, SOC 2 Type 1, and TECH LOCK® Certification.

How long will it take to verify my contact information?2022-06-16T12:46:28-05:00

The call should only take a couple of minutes.  In most cases, we’re simply confirming your existing customer information.

VeriFacts has shown up on my credit report. Why?2022-07-19T11:04:17-05:00

VeriFacts verifies location and contact information for our clients in the financial industry.  A soft credit bureau inquiry can be a good resource to validate existing information and does NOT affect your credit score in any way, nor is it visible to anyone but yourself.  If you’d like additional information regarding this process, please contact our main number at 800-542-7434.

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